Privacy Policy

This Privacy Policy was last modified and published on April 20, 2020 and will take effect on April 21, 2020

BetterWEB (“our” “we,” or “us”) operates the www.better-web.net website.

BetterWEB is a company which creating themes and plugins.
Please read our Terms and Conditions and this Privacy Policy, providing consent to both documents in order to have permission to use our services.

Policy explains what information of yours will be collected by BetterWEB when you use the BetterWEB website, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or hare your information with anyone except as described in this Privacy Policy. This Privacy


What information do we collect?

We collect information from you when you register, place an order, issue support ticket and subscribe to our newsletter. In this process you may be asked to enter your name, e-mail address, website URL, mailing address and phone number. You may, however, visit our site anonymously.

Do we use cookies?

Yes we use cookies to understand and save your preference for future visits. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Cases for Using the Data

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Yandex Metrika
  • Google Analytics

How Long We Retain Your Data

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

PayPal - Privacy Policy
Stripe - Privacy Policy
Shopify - Privacy Policy


How do we protect your information?

We use the SSL/HTTPS protocol throughout our site. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. All supplied sensitive/credit information transmitted are encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Third Party Websites

BetterWEB may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by BetterWEB, and you release us from any liability for the conduct of these third party websites.


Payment Services

We offer Stripe and PayPal integration. All Stripe and PayPal transactions are subject to the respective policies, Stripe Privacy Policy available at https://stripe.com/ie/privacy and PayPal Privacy Policy available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full. We do not control Stripe or PayPal’s use of the data it collects.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes to our Privacy Policy

We may update its Privacy Policy from time to time, and so you should review this Policy periodically. If we change our privacy policies and procedures, we will post those changes on this page, we will update the ‘last modified’ date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: hello@better-web.net